BlueBonnet Movers

Joe and his men were cool people, outside of business I think we would be good friends. Joe was always quick to respond, funny and friendly. I gave 4 stars because I did have some damage to my furniture and after payment was done, any response ended. They have insurance but I guess if its not something worth over $1,000(which they charge 3rd party insurance for) then it doesn’t matter to them. Not only that but they were also an HOUR late AND when they arrived kept telling me every additional charge there would be even though I was told there were “no hidden fee’s”. I would probably still hire again simply because they have competitive rates but would make sure that my furniture is better taken care of.

I moved on May 15 with this company. They were unable to remove my washer and dryer due to a tight space and when I called to let the boss know, I was offered 2 additional men to help, yet I was going to be charged $150 in addition. I don’t understand how that makes sense. The men were rude after they found this out and I couldn’t wait to get them out of my house. I feel like some of my items were damaged, which I can’t fault them entirely; it was raining the entire time. This company is unprofessional, does not care about customer service and I will not be using them again. Or even recommend. My co-worker referred her movers to me, but I decided to go cheaper. It turned out to be more expensive and poor quality work. If you want good service and quality work, do not use them.

My previous post mysteriously didn’t post after I saved it... We were sent a list of everything that would be included in the price which was great. Unfortunately, we didn’t get what others received obviously hence the one star. Why did it take 3 men and a large enough truck 9 hours to move a three bedroom 2,000 square foot home? We actually dissembled our beds and everything for them. They kept telling the one possibly middle eastern worker to do this or that. He even sat in the truck for a while. They took about 2 hours to figure out how to get the refrigerator and upright deep freezer out the door. Then miraculously gets the tools out the truck. Long story short, 9 hours later with no reassemble with not even the washer and dryer...boxes only on living room floor despite boxes and rooms being labeled total $1,123 for pretty much nothing that was included in the quote they gave but the move itself. Now we have to go get the two TVs and box or two that we’re left and then re assemble everything from the couches to the washer and dryer. Oh and carry huge boxes up the stairs which is mainly why we needed “movers”. I can’t believe we were duped into thinking three workers would be quicker. 9 hours and over a thousand later. No thanks and one guy was proudly sporting his Coyote t-shirt too. Maybe they use day laborers or something because our move was nothing like these reviews unless the reviews are fake or forced.

Coyote Movers provided me with the worst moving experience I have ever had. The guys that helped me unload actually asked if I had actually paid someone to load the truck because it was so bad. I was quoted $185 for the first 2 hours for the first 2 hours and $90 for each additional hour. When the movers walked in, they brought out a sheet and gave me a different starting price, and immediately started quoting extras for a washer and dryer, stairs, and heavy objects upstairs. They also said it would end up taking about 5 hours so it would be better if I took a $550 flat fee. I have done this enough to know that there was no way it was going to take even 3 hours but I needed to be on the road. He finally went down to $450 for a move that should have cost $275 plus a substantial tip. I provided 4 dozen blankets and about a dozen straps and rope. They used 1 blanket, and no straps. As we came to the end we still had a significant amount of furniture that they couldn’t get on the truck so I had to get some friends, rent another truck and a storage unit, all that I should not have had to do just so we could get on the road. By the way they finished packing in 2:20. As we opened the door to unpack the ¾ full truck, we found the load had shifted all over the place, there were chairs laying sideways on top of other chairs, 2 kitchen chairs are totally unusable. 2 very expensive end tables that were rubbing on something and completely took the finish off. I could go on and on. That packing job cost me $450, plus another truck rental, and $140 a month, for the 4 months I will be gone, for storage of furniture I need here, as well as the cost of significant damaged items. My choice to hire this company to do a $275 job will cost me about $1,200 by the time it is all over. Be wise and don’t let Coyote Movers near your house.

Zach and Jean were the best. Helpful. Knowledgeable about loading the truck so it can be sturdy. Nice, kind, and beat of all strong. Not only would I recommend them, but I would use them again. Thanks for working with me and getting the job done quickly.