Heba | 01/01/1970 from Google
Unless you want to be overcharged and get your items damaged from carelessness, don’t use this moving service. I’ve tried reaching out to the company directly about my grievances but was ignored.
From the very beginning, the interaction felt concerning. The lead mover came to my unit, had me sign the contract and note the start time, and then immediately began insisting that all of my furniture and belongings had been wrapped incorrectly. He stated that everything would need to be unwrapped, partially disassembled, and rewrapped. Having moved multiple times before without any issues related to how my belongings were prepared, this felt unnecessary and likely to prolong the process. Ultimately, i had to sign a waiver for my glass items which were ironically not damaged.
Later in the move, the lead mover refused to transport my indoor plants, stating the dirt would spill and ruin his truck.
During unloading, I observed that items were not packed strategically in the truck, resulting in furniture shifting and some non-glass items being damaged. Additionally, the handling of my belongings, particularly by the lead mover, was noticeably rough.
I also noticed a discrepancy in efficiency. Loading from a 23rd-floor unit took approximately one hour, while unloading into a first-floor unit took over an hour, with the pace appearing to slow significantly. This resulted in exceeding the estimated time. At the end of the move, I was asked to pay for an additional 30 minutes, despite the overage being closer to 10 minutes. This felt inconsistent and unjustified. I had to keep calling the management team every step of the way to avoid getting ripped off.
Tanisha Clayborne | 01/01/1970 from Google
They were very professional, very knowledgeable. Great customer service. They were able to get an 3hr job done with in 2 1/2 hours with no mistakes at all. A really good company to go with. They pack everything so neatly, place everything so perfectly. Very happy with there services from the phone operator to the mover’s. Thank you so much for a wonderful moving service.
Becca whaley | 01/01/1970 from Google
Best moving experience I have ever had. Normally movers kinda suck but this was so seamless and easy. They showed up on time and worked so fast and efficiently. Glad my friend recommended them to us.
Ken Singleton | 01/01/1970 from Google
Wolley Movers Chicago are absolutely fantastic! This is the 4th time they handled a move for me. All 4 moves were long distance moves. The moves were from Chicago to Pennsylvania and back again (times two)! There is exceptional communication with Elisabeth in the office and the movers notified us exactly when they would arrive for both pick-up and delivery. The movers are also careful, hard working, and friendly. Wolley Movers Chicago are highly recommended by me, an extremely well satisfied return customer!
JM Creative Circle | 01/01/1970 from Google
Wolley Movers were amazing from contracting with them to move day. We could not be more pleased. They were quick, courteous, safe and careful with our 200 lb showcase made of all glass plus all of our furniture. We have already recommended them to family and friends! Thank you!!!!
Carlos M. | 01/01/1970 from Yelp
Excellent service, movers were very careful and quick, accommodating with any request, will use them again.
Ryan H. | 01/01/1970 from Yelp
These guys are the most professional and efficient teams of movers ever!
They come prepared with boxes, bags, wraps, mattress covers and whatever else you...
Nichole Michelle J. | 01/01/1970 from Yelp
Always professional and timely. They are careful with your items, limiting damages/breaks. This is my third time using this company.