Jill Peterson | 01/01/1970 from Google
Wolly Movers did a great job for me! I booked last minute and they were able to accommodate. Their staff made booking easy and transparent. There wasn’t an automated phone system to navigate and person I spoke to was very helpful and accommodating. The moving crew was timely and prepared. The guys were hard working and efficient. They were respectful and conscious of my wishes and handling my belongings. The guys placed items where I requested in my home and made sure nothing was left. I would definitely recommend Wolly’s and plan to utilize their services in the future!
Dory G | 01/01/1970 from Google
I usually don't question or believe that when a company receives high ratings, its not actually true, but today was the first time. I did not have alot of stuff and everything was put together and neat for a short and easy move, the price definitely did not make sense for that first and foremost. Second, the damages that I saw that never happened in prior moves with other companies, recklessness is an understatement for this company here. I had a lightweight couch that I found has a part of the back ripped and a piece broken. I don't understand how this could even happen when its a lightweight couch compared to others, even as a woman i have carried that couch myself with one other person and never damaged it so how do these men end up damaging it? Now I have to replace it. I have an expensive standing desk that now had scratches on the metal legs and a small piece of the desk was removed and not put back in place. If you going to remove something from its placement, put it back to the way it was. Amongst other small things that got damaged those two were the most costly. And lastly, no common courtesy and cleanliness. When you use someones bathroom, check after yourself and wipe your piss stains off the toilet. Hope no one else has to go through this misfortune.
Heba | 01/01/1970 from Google
Unless you want to be overcharged and get your items damaged from carelessness, don’t use this moving service. I’ve tried reaching out to the company directly about my grievances but was ignored.
From the very beginning, the interaction felt concerning. The lead mover came to my unit, had me sign the contract and note the start time, and then immediately began insisting that all of my furniture and belongings had been wrapped incorrectly. He stated that everything would need to be unwrapped, partially disassembled, and rewrapped. Having moved multiple times before without any issues related to how my belongings were prepared, this felt unnecessary and likely to prolong the process. Ultimately, i had to sign a waiver for my glass items which were ironically not damaged.
Later in the move, the lead mover refused to transport my indoor plants, stating the dirt would spill and ruin his truck.
During unloading, I observed that items were not packed strategically in the truck, resulting in furniture shifting and some non-glass items being damaged. Additionally, the handling of my belongings, particularly by the lead mover, was noticeably rough.
I also noticed a discrepancy in efficiency. Loading from a 23rd-floor unit took approximately one hour, while unloading into a first-floor unit took over an hour, with the pace appearing to slow significantly. This resulted in exceeding the estimated time. At the end of the move, I was asked to pay for an additional 30 minutes, despite the overage being closer to 10 minutes. This felt inconsistent and unjustified. I had to keep calling the management team every step of the way to avoid getting ripped off.
Shawn C | 01/01/1970 from Google
Pros:
-The guys were on time
-They were strong and were able to get a sofa bed down to the basement, and bedroom furniture to 2nd floor.
Cons:
-Used an excessive amount of tape, even on boxes that I had taped closed… and almost a roll for each blanket wrapped item. I tried to get them to cut back, but they get $$ for the amount of tape and clear wrap you have to buy, so they went overboard.
-they stepped on and broke 2 mid century modern collectibles that I had safely put on the floor in the corner. And the only thing they said was “you can glue them back together”. No recourse or offer to reimburse when it was time to pay. Pretty crappy attitude about breaking something that was in plain sight and could’ve been avoided.
-they weren’t great about looking at box labels, and I had to carry quite a few boxes up or down a flight of stairs after they left.
Cost to move a 2bed/2bath condo in elevator bld to a townhome 3 miles away=$1100 before tip.
I had moved all art/dishes/plants in pots/coats/hanging clothes/breakable collectibles myself the week prior. Probably 8 SUV’s worth of stuff, so I thought I would cost a bit less since I moved so much myself.
They were fine, but I probably would look for a more highly recommended mover in the future.
Monique Bray | 01/01/1970 from Google
I had an excellent experience with Wolley Movers. Anthony & Alden were amazing from start to finish. They arrived on time, worked efficiently, and handled all of my furniture and belongings with great care. They were professional, friendly, and made the entire moving process easy and stress-free.
Ryan H. | 01/01/1970 from Yelp
These guys are the most professional and efficient teams of movers ever!
They come prepared with boxes, bags, wraps, mattress covers and whatever else you...
Beth G. | 01/01/1970 from Yelp
They were so professional, polite, fast, efficient! I would absolutely recommend them! Our move went faster than estimated, which was espeically nice!...
Amisha R. | 01/01/1970 from Yelp
Wolley movers is a reliable and quick mover. With four men for my four bedroom, they were done within a 3 hour time span. The moving team has great teamwork...