Heba | 01/01/1970 from Google
Unless you want to be overcharged and get your items damaged from carelessness, don’t use this moving service. I’ve tried reaching out to the company directly about my grievances but was ignored.
From the very beginning, the interaction felt concerning. The lead mover came to my unit, had me sign the contract and note the start time, and then immediately began insisting that all of my furniture and belongings had been wrapped incorrectly. He stated that everything would need to be unwrapped, partially disassembled, and rewrapped. Having moved multiple times before without any issues related to how my belongings were prepared, this felt unnecessary and likely to prolong the process. Ultimately, i had to sign a waiver for my glass items which were ironically not damaged.
Later in the move, the lead mover refused to transport my indoor plants, stating the dirt would spill and ruin his truck.
During unloading, I observed that items were not packed strategically in the truck, resulting in furniture shifting and some non-glass items being damaged. Additionally, the handling of my belongings, particularly by the lead mover, was noticeably rough.
I also noticed a discrepancy in efficiency. Loading from a 23rd-floor unit took approximately one hour, while unloading into a first-floor unit took over an hour, with the pace appearing to slow significantly. This resulted in exceeding the estimated time. At the end of the move, I was asked to pay for an additional 30 minutes, despite the overage being closer to 10 minutes. This felt inconsistent and unjustified. I had to keep calling the management team every step of the way to avoid getting ripped off.
Stephanie Garcia | 01/01/1970 from Google
Alvin and his team were great! They were efficient, took great care of our items and were on time. I definitely will be recommending Woolley movers to my friends and family.
Becca whaley | 01/01/1970 from Google
Best moving experience I have ever had. Normally movers kinda suck but this was so seamless and easy. They showed up on time and worked so fast and efficiently. Glad my friend recommended them to us.
JM Creative Circle | 01/01/1970 from Google
Wolley Movers were amazing from contracting with them to move day. We could not be more pleased. They were quick, courteous, safe and careful with our 200 lb showcase made of all glass plus all of our furniture. We have already recommended them to family and friends! Thank you!!!!
D Bell | 01/01/1970 from Google
Miguel and his crew were absolutely wonderful. We were given an arrival time between 9-10AM, and 3hrs estimated moved. Miguel arrived at 9AM and had us completely moved by 11:30. Everything was so easy. We really appreciate them. Thank you so much!
Ryan H. | 01/01/1970 from Yelp
These guys are the most professional and efficient teams of movers ever!
They come prepared with boxes, bags, wraps, mattress covers and whatever else you...
Carlos M. | 01/01/1970 from Yelp
Excellent service, movers were very careful and quick, accommodating with any request, will use them again.
Akhmad H. | 01/01/1970 from Yelp
Alden and teams work really quick and well done. Give a call first when they are on the way and when they will arrived. Really helpful and kind. High five...