Linda Rose “Jael” Gist | 11/14/7428 from Google
Thank you just does not seem sufficient for the exemplary service I received from Southbay Moving Systems Inc. From the onset of the moving process, Maribeth provided outstanding customer service to me. She was patient and compassionate with me during what was a very challenging time for me. I was extremely pleased with her timely responsiveness and technical expertise. She ensured on the front end of the process, that everything would be handled professionally with the highest standard of care on the back end of the process. Having a company representative like Maribeth, truly contributes to your organization's success. Because of my experience with her, I confidently provided recommendations to others. One of which immediately contacted her for the their future moving needs.
Adam Whitfield, who was the Southbay Driver, was a joy to work with. He also displayed an exemplary level of moving expertise, witnessed by his timelines, coordination with contractors and the efficient packing out and delivery of my treasured household items. The leadership he displayed in York, Pa., Baltimore, Maryland and Charlotte, NC., exceeded my expectation of the industry standard for a professional moving experience. I plan on sharing with others the phenomenal experience I encountered in planning and implementing my move with Southbay. Your company truly sets the industry standard, continue to do great work!
AJ Stone | 01/01/1970 from Google
I want to emphasize right off the bat—Southbay is the real deal. Their team, from the admin office to the field, treated my property with the utmost care and professionalism.
"Shout Outs"
Maribeth G., Admin Office - She was incredibly helpful in scheduling our end-of-year move, managing tight constraints like a pro.
Peter M. and His Team - Their careful packing ensured that not a single item was damaged out of the 17,000 pounds moved from our 2,500 square foot home.
Derek and Nancy - A fantastic transport team who handled our cross-country move from CA to VA with punctuality and professionalism.
Having served 20 years in the US Navy and experienced numerous PCS moves, I can confidently say that Southbay has provided the best service we've ever had. Unlike other companies, Southbay manages your entire moving process internally, ensuring quality and accountability.
The dedication to excellence from every team member and the direct involvement of the company owner made a significant difference. They truly listened to our concerns and tailored their services to meet our needs.
Bottom Line: For any future moves within the US, Southbay will be my first call. A heartfelt thank you to Maribeth, Peter, Derek, and Nancy for making this move a joyful experience for my family and especially for bringing a smile to my wife's face after many challenging moves.
Thank you from the bottom of my heart, Southbay Team!
Arthur Stone 🙂
Taylor White | 01/01/1970 from Google
I had a really smooth experience with Southbay Moving Systems Inc. The movers were on time, efficient, and very polite throughout the entire process. They handled my belongings with care, everything arrived in perfect shape with nothing damaged or broken.
Once everything was inside, they even offered to help with a few extra things, which I really appreciated. It’s clear they take pride in their work and customer service.
Overall, a great company and one I would definitely use again for a future move.
Ellen Phetsa | 01/01/1970 from Google
As an Interior Decorator in California, I've used Southbay for all my client full service furnishing projects so far and they have done an outstanding job each and every time! White glove receiving and delivery is an important and crucial part of my service, so I was so glad to find Southbay after speaking to multiple other companies. Maribeth has been a fantastic rep and contact for me throughout my projects; she's always communicative and making sure things are getting taken cared of for me! Also shoutout to all the warehouse team as well, they go above and beyond to make sure they are receiving and safely storing all my furniture shipments. This team is amazing and could not recommend them enough!
*Pictures are from my last project install with them!
Susan Hafleigh | 11/14/0608 from Google
Great company to work with. They were punctual, efficient, flexible and made my move easy. There was no mess or damage. They know what they are doing. Plus they were very personable. I particularly appreciate Juan Sanchez. Five stars for him.
James K. | 01/01/1970 from Yelp
South Bay Moving Systems overcharged us by over $4,000, violated their contractual delivery guarantee, charged for services we explicitly declined, and then...
Ted H. | 01/01/1970 from Yelp
I wish they had contacted me previously before I chose another moving company out of the area. Hopefully, that goes well for me. I got locked into a...
Philip J. | 01/01/1970 from Yelp
The moving guys were great but they broke a nice piece of furniture, it happens, that's understandable but then the nightmare begins. Everyone in the office...