Irene Osiecki | 01/01/1970 from Google
Would NOT recommend Cali Movers. We hired them for packing & moving. Had a few glitches during the packing (ie they packed up the bedding on the bed I told them I was sleeping on overnight so I had to open boxes to locate). The move went well, but when we went back to our old house to close up realized they left a bunch of stuff in the house, pictures on the wall, and their empty Monster energy cans on the counter. We had to do several loads back and forth to finish the move ourselves. Then, when we opened up the boxes we found broken picture frames. I contacted Oscar and their team, who led me in a goose chase to make a claim that they never sent me the paperwork for. Very unhappy with our experience and the customer service.
Xaviera Terry | 01/01/1970 from Google
I would not recommend this company to anyone. I scheduled a long-distance move approximately 200 miles.
When I first spoke to Eric, the only questions he asked were whether I had a washer/dryer, a refrigerator, and how many bedrooms I had. He quoted me based on 1,700 lbs — which afterwards the bait and switch another male stated the average weight for a 2 bdrm is around 4500 Ibs. WHY WOULD YOU NOT QUOTE BASED ON THE AVERAGE OVERRALL WEIGHT OF A 2 bdrm.
My initial quote was about $2,000. Once my items arrived, the bill jumped to $7,200 because they suddenly claimed my items weighed around 4,700 lbs. At that point, they threatened to essentially hold my belongings hostage — either pay the inflated cost or risk losing my things. I asked for a flat rate, and the “discounted” number they threw at me was still $4,000. ( now, at this point, I know that they’re doing this to others; how could you go from 7k to 4K in seconds) If I had known that from the beginning, I would’ve rented a truck, hired loaders/unloaders through a reliable service, and saved thousands.
On top of that, I was promised three movers for both pickup and delivery. Only two movers showed up for the unload, dragging the process out until almost 11 PM. And after all of this, they had the nerve to ask for a tip.
This company lies, manipulates, and preys on customers in stressful moving situations. I later discovered they’ve changed their name multiple times — a huge red flag. Please do yourself a favor: look them up on the Secretary of State site, reverse-search their phone number, and read the real reviews. I wish I had before booking. My mom was last minute.
Do not use them. Save yourself the stress, money, and frustration.
Blake Bedwal | 01/01/1970 from Google
Very poor experience. They scratched our brand new floors and multiple areas require repainting. They also price gouge you. When we sent photos and escalated to our case manager, Oscar, they simply do not. Stay away from this company and Rapid Movers.
ashley benrita | 01/01/1970 from Google
Cali Movers have helped me twice with moving!
Both times I spoke with Erick, who was very helpful in guiding me with what I needed for the amount of household items I had to be moved. He definitely made sure I wasn't stress during the whole process of moving.
The movers worked with urgency, they were professional and took care of my belongings. They made sure to clean up after themselves.
I highly recommend using Cali Movers!
Jamielyn Lippman | 01/01/1970 from Google
*****Please beware before hiring this company. I saw a few reviews and photos of damaged items online and when I called I asked them about it. Erik said that on occassion it happens but they are bonded and insured and I would be 100% covered if anything happened. I felt good about our call and appreciated his honesty so I hired them. The movers were great but they dropped my 80 inch televison and broke it. I reached out and spoke with Nickie, she sent me some paperwork to fill out a claim. I then recevied a check in the mail for $32 for a $2500 television. I called and asked her about this and she said I didn't select the upgraded insurace. I told her that was never offered to me. I then emailed Richard and told them I would be reaching out to an attorney, he said they would submit the claim for the full amount. A few weeks later I got a call from the insurance adjuster who told me they were going to deny the claim due to the fact that the truck and the driver were not insured. I have tried for several month to settle with Cali Movers and they and not willing to give me anything more then the $32. I have since read other reveiws where this has happened to several other people. Its unfortuantae as this company has such potential but I have never had such horrible customer service. I would not recommend this company to anyone.
Tina S. | 01/01/1970 from Yelp
Movers professional kind on time organized move took only few hours
Please remember tip your movers and give them a good meal they deserve it their a blessing
Carole J. | 01/01/1970 from Yelp
Best move ever- and we have moved too many times to count. Very considerate and kind and honest and FAST! 10 out 10 stars- A little more expensive then...
Ed J. | 01/01/1970 from Yelp
Just had my move Saturday and half of my items were not on the truck. Jr was great said that items might be in another vault. I understand things happen...