Ontrack Moving

We had a nice experience with Ontrak. Office folks (Alexia) were very pleasant and communicated regularly. Folks got a little mixed up when we changed the move date by one day, but no problem sorting it out. Pricing was in the middle of quotes received. On the day of our move a 6 person crew showed up with Jonathan Andres as supervisor. They got everything loaded in one day despite having to use a shuttle to get from the house to the van on the street. We hired them for direct drive and they showed up on time the arrival day with 3 guys and Jonathan as supervisor again. Everything was unloaded, unpacked and moved into the house in 5 hours. A few items were left partially disassembled at our request as we needed to do some organizing before assembly was completed. With all the packing, shuttling, loading, unloading, unpacking and move in we had only one damaged item. A foot was broken off a storage bench but that was fixed in 10 minutes. Great job done by all.

Every moment with OnTrack for our CA to AZ move was professional and delightful. - from the in-person estimate, to the communication leading up to the big day, to the professional, kind, and detail-oriented team led by Eduardo. They treated our furniture, art and goods as if it were their own, wrapping everything carefully and then assembling for us in our new home. I couldn’t recommend them more.

I recently hired OnTrack Moving for our family’s relocation from Oakland to a storage unit in Santa Barbara, and I couldn’t be more pleased with the service we received. Mauricio and Victor handled our two-day move with exceptional professionalism and care. Both Mauricio and Victor as well as their Oakland crew, were incredibly polite and respectful throughout the entire process. They communicated clearly about timing, logistics, and any questions that arose during the move. Every item, from our fragile dishes to heavy furniture and baby’s toys, was treated with the utmost care. They took time to properly wrap and protect our belongings. Despite the distance between Oakland and Santa Barbara, they managed the logistics smoothly over the two-day period, keeping us informed every step of the way. I would absolutely recommend OnTrack Moving, and specifically request Mauricio and Victor if possible. Their attention to detail, respectful manner, and careful handling of our possessions made what could have been a stressful experience remarkably smooth. If you’re looking for reliable, professional movers who genuinely care about your belongings, OnTrack Moving is an excellent choice.

Cesar and his crew worked with us over two half days - the first day they arrived promptly and got right to work. It was absolutely amazing how quickly and also carefully they packed up all our belongings. The second day they again arrived promptly and quickly moved us from our rental into our forever home. They were so thorough, thoughtful, communicative. They worked to make sure every piece of furniture was where we wanted it, cleaned up the waste. And one of the biggest services they offer is to haul away and recycle furniture you no longer want, we paid to have them do this with a few pieces. It’s a flat fee for a certain amount of weight. I really appreciated the whole team. This is our second time using OnTrack Moving and I have zero regrets. I highly recommend to anyone considering a move. And bonus - if you’re able to, pay in cash, it will save you 3%

Ontrack was very efficient. Eduardo, Juan Carlos and Edgar were fast, friendly, on time and very careful with our things. I’d recommend Ontrack to anyone needing efficient movers.

Cesar and his crew worked with us over two half days - the first day they arrived promptly and got right to work. It was absolutely amazing how quickly and...

Great customer service and booking process. But the actual packing and move day left me less than wowed. Boxes were terribly mislabeled or not labeled at...

Very efficient and easy process. All of my items were handled with care, and each mover was attentive and respectful with my furniture.