Ontrack Moving

I had an excellent experience with Ontrack Moving from start to finish. I called needing help on very short notice and was hoping to schedule a move within the same week. Carmina immediately stepped in and made it happen. She was incredibly patient, responsive, and thorough, and took the time to walk me through every detail so I knew exactly what to expect. Her communication and follow-through made a potentially stressful situation feel completely manageable. What made this even more impressive is that I had two separate moves, on two different days, and at two different locations. Both moving teams were outstanding. Each crew arrived on time, worked efficiently, and treated everything with care. They were professional, courteous, and genuinely helpful throughout the entire process, checking in with me along the way and making sure items were placed exactly where I needed them. It is rare to find a moving company that delivers consistent service across multiple crews and multiple locations, but Ontrack did exactly that. From scheduling and coordination with Carmina to execution by the moving teams, the entire experience was smooth, organized, and reliable. I would absolutely use Ontrack Moving again and highly recommend them to anyone looking for a responsive, professional, and dependable moving company.

Eduardo’s team was exceptional! We are so amazed at all of their hard work. They tool excellent care of our belongings and made us so happy! We will use OnTrack again! Best moving company ever!

We had a nice experience with Ontrak. Office folks (Alexia) were very pleasant and communicated regularly. Folks got a little mixed up when we changed the move date by one day, but no problem sorting it out. Pricing was in the middle of quotes received. On the day of our move a 6 person crew showed up with Jonathan Andres as supervisor. They got everything loaded in one day despite having to use a shuttle to get from the house to the van on the street. We hired them for direct drive and they showed up on time the arrival day with 3 guys and Jonathan as supervisor again. Everything was unloaded, unpacked and moved into the house in 5 hours. A few items were left partially disassembled at our request as we needed to do some organizing before assembly was completed. With all the packing, shuttling, loading, unloading, unpacking and move in we had only one damaged item. A foot was broken off a storage bench but that was fixed in 10 minutes. Great job done by all.

Every moment with OnTrack for our CA to AZ move was professional and delightful. - from the in-person estimate, to the communication leading up to the big day, to the professional, kind, and detail-oriented team led by Eduardo. They treated our furniture, art and goods as if it were their own, wrapping everything carefully and then assembling for us in our new home. I couldn’t recommend them more.

Mauricio was the head of a great crew who moved our furniture with care and efficiency. They were very clean and polite and they took good care of our belongings! He was a joy to work with! We have moved a few times in the past several years and this is by far the best company we have used. I would highly recommend them!

Ontrack handled a small but complicated office move for us in downtown Oakland. They were responsive, did an efficient walk through, and sent a reasonable...

Of all the movers from whom we sought quotes this company was the best! It wasn't just price although they had the lowest bid. We literally were moving...

Understaffed and designed to overcharge. The guys were nice, that's the only reason this isn't a one star. I had a very small move including: 52" flat...