Family Moving & Storage Inc.

I had a 2 bedroom move with this company and could not have ask for a better service! Amazing customer service and professionalism from everyone at this company!!

My wife and I obtained Family Movers services and we were very satisfied with the overall pricing, customer service and professionalism from each and everyone here! We’ve used many companies before but this company is out first choice going forward! Thank

Horrible !! I don’t know where to start I booked this back in July they were five hours late and the crew that they had and the truck I thought was from a horror movie.… Very unprofessional I had to have them leave my property because of their disrespect , I should’ve called the police to escort them out I felt very unsafe and also because of the fact that they triple the price before even touching my one-bedroom apartment they told me it would take four guys six hours never again . ( 5 mile move)

Horrible !! I don’t know where to start I booked this back in July they were five hours late and the crew that they had and the truck I thought was from a horror movie.… Very unprofessional I had to have them leave my property because of their disrespect , I should’ve called the police to escort them out I felt very unsafe and also because of the fact that they triple the price before even touching my one-bedroom apartment they told me it would take four guys six hours never again . ( 5 mile move)

Horrible !! I don’t know where to start I booked this back in July they were five hours late and the crew that they had and the truck I thought was from a horror movie.… Very unprofessional I had to have them leave my property because of their disrespect , I should’ve called the police to escort them out I felt very unsafe and also because of the fact that they triple the price before even touching my one-bedroom apartment they told me it would take four guys six hours never again . ( 5 mile move)

Horrible !! I don’t know where to start I booked this back in July they were five hours late and the crew that they had and the truck I thought was from a horror movie.… Very unprofessional I had to have them leave my property because of their disrespect , I should’ve called the police to escort them out I felt very unsafe and also because of the fact that they triple the price before even touching my one-bedroom apartment they told me it would take four guys six hours never again . ( 5 mile move)

Horrible !! I don’t know where to start I booked this back in July they were five hours late and the crew that they had and the truck I thought was from a horror movie.… Very unprofessional I had to have them leave my property because of their disrespect , I should’ve called the police to escort them out I felt very unsafe and also because of the fact that they triple the price before even touching my one-bedroom apartment they told me it would take four guys six hours never again . ( 5 mile move)

Horrible !! I don’t know where to start I booked this back in July they were five hours late and the crew that they had and the truck I thought was from a horror movie.… Very unprofessional I had to have them leave my property because of their disrespect , I should’ve called the police to escort them out I felt very unsafe and also because of the fact that they triple the price before even touching my one-bedroom apartment they told me it would take four guys six hours never again . ( 5 mile move) n

Danielle was very nice and accommodating, very competitive estimate, and very transparent about what would have the cost. She scheduled my move for a 12pm to 2pm window. I sent her a text an called her to confirm ETA for arrival....no answer to the text or phone call. She finally text me and her response "My apologies, there are delays across the board today. You will still be getting a call from your team when they are on the way, I've left a message for them to call you with an updated eta asap." They never called back. I called dispatch several times and left a message on their voicemail, no response It's now 4pm no movers and no communication Finally at 4:25 I get a call from dispatch. They are I. Prospect Hts, 20 minutes left there, his driver Javier will call when he is on his way. I told him I have to work at 8pm, I have moved everything to the living room to save time. At 6:10pm Javier called and said he'd be there in 40 minutes. I told him that the move can't happen tonight, because I have to work. I also told him to call dispatch and let them know and if they want to come in the morning, I'd be cool with that. To no surprise, they never called to reschedule. The caused me so much stress today. This is a very UNRELIABLE moving company and I strongly recommend to look other places for ai movng service. All talk and "No Show"

I don’t know why I didn’t read these reviews before I hired these guys. That’s on me. I went with them because Danielle was so nice on the phone. But I waited around for hours and had to reach out several times to find out when they would be arriving. These guys argued the whole time, one of them stood around and spent a good amount of time outside smoking cigarettes. They charged me 100$ extra for moving materials (fine) and this was all after they showed up at 12:30, after telling me they would be here between 9 and 11. They have already scuffed the brand new freshly painted wall in my apartment that I am moving into. And they aren’t even done moving my stuff in yet. The guys are nice and I work a labor job as well so I get it but moving is already stressful and this company was just added stress.

WORST MOVING COMPANY IN CHICAGO. Don’t hire them. Terrible lazy, disrespectful movers. No sense of accountability. - From pick up to drive to drop off Alex was incredibly disrespectful to me, my aunt, and my father. He (Alex) referred to me as a child. - The movers were 50min late from the allowed pick up time (9am-11am). - The movers left the pick up address at 1:15 and arrived at 3:58. That is 2 hours and 43min for a trip that takes a max of 1 hour and 30min. - My father and I brought everything in ourselves. Neither mover bothered to even bring up so much as a cushion to my unit. My father and I could have been seriously injured. It was extremely dangerous for them to leave us there. - The furniture is damaged because Alex angrily tore all of the packaging off of my couch and cut the couch with his knife.

I hired this company to move me June 27, 2022. So they reschedule my move for June 28, 2022 so that I could have a larger truck. Now the nightmare begins they quote me $990 for 5 hrs and 4 mens to move a 3 bedroom house to a 3 bedroom house. Travel time between the two house is 15 minutes. They arrived 11:30 . Jimmy inform me that I will be paying for tape and the wrap. When Jimmy comes he has a small truck, so I call the company and ask what happened to the big truck Danwhy did he get the s truck for a 3 bedroom house. So she apologize for the inconvenience.I knew it was going to get worst. It took 5 hours for 1 king size bedroom set. 2 living room sets 4 exercises machines 3 entertainment centers a bar and chairs 3 pc end table set. Refrigerator and stove, washer and dryer a deep freezer. A sofa and love set 2 sets of lamps. King mattress set, bedroom nightstand. Now they had to double back because the truck wasn’t big enough to take everything in one trip. They went to get 11 items that wouldn’t fit on the truck. Now the 5 hour hours has turn into 9 hours.

NEVER hire this company. they charge 50% extra from their estimate even though they have the exact items and route when giving the estimate because their crew is slow so they end up charging by the hour. at least two crews that are rude, slow and sloppy. 5 HOURS late to arrive and left a mess behind for me to clean. took double the time to finish the job of the estimate and when handed the overpriced bill they said they wouldnt unload anything until signed the paper and paid. to top it all off, management gave excuses for everything, was unapologetic and acted like they were doing a favor when "offered" a offensively low compensation just to be done with the incident (which ofc they never even paid)

THEY BROKE IT AND NEVER REPLACED IT Movers broke my table and the company refused to replace my damaged property when they should have insurance. The movers...

SIMPLY THE WORST MOVERS IN THE CITY OF CHICAGO. DO NOT HIRE THEM. GIVING THEM ONE STAR IS YELP BEING NICE TO THEM. - From pick up to drive to drop off the...

Like every family, there is always a crooked thief. Like every moving company, boxes damaged, items damaged, furniture damaged... the people who work here...